Call Us Today: 727-789-5711

Office Policy

Appointments and consultations can be scheduled now on this site. You may also call our office during regular business hours.
Book AppointmentCall Us Today: 727-789-5711

The Palm Harbor Plastic Surgery Centre is an accredited surgery facility and medical offices for Dr. Jay H. Ross and Dr. Jennifer Buck. We have office hours from 9:00 am – 5:00 pm Monday through Friday.

Your first cosmetic consultation in our facility will be billed to your credit card. The fee can be applied to any future service or surgery.  The professional fees for each procedure will be discussed individually with you following the consultation. We do not publish our professional fees. Office visits with our surgeons to discuss reconstructive issues are billed to your insurance company. All applicable co-pays and deductibles apply. Please check with your individual insurance company or primary medical provider prior to your visit with us. We accept the following credit cards: Visa, MasterCard, American Express. Our charge machines have been updated to accept the new chip charge cards for added security.

If you can not make it to your appointment, please notify our office 48 hours prior to the scheduled time.

Our surgeons are available for the care of the patient’s of The Palm Harbor Plastic Surgery Centre. In a medical emergency, call 911. If you need the services of our Plastic Surgeons, call us at: 727-789-5711.

Health Insurance:
Your insurance policy is an agreement between you and your insurance company. In contrast, an agreement on services and fees is an agreement between you and your plastic surgeon. When you have surgery, you become responsible for payment of the doctor’s fees. Coverage or services and levels of payment by your insurance company depends on the terms of the contract between you and your insurance company. Your are responsible for any amounts not covered by your plan.

Reconstructive surgery
is generally covered by most health insurance policies, although coverage for specific procedures and levels of coverage may vary greatly.

Cosmetic surgery,
however, is usually not covered by health insurance because its elective. Cosmetic surgery is your choice and not a considered a medical necessity. We accept major credit cards and offer financing programs. Ask our office staff for more details during your visit.

Our Surgeons participate in several health insurance plans. We perform a precertification with your plan to determine if the policy covers the required procedure.

We require payment at the time of service. If you have special circumstances please discuss your needs with our office manager. Our Surgeons are on staff at the BayCare Facilities (Mease Hospitals, Morton Plant Hospital).